What our clients say
Richards James provided me with a hassle free house purchase. They are a very competent team and I would recommend them to anyone looking to buy a house.
Joanna and Hugh have worked as a team to help me successfully sell my house and purchase a new home. They have worked with me enthusiastically and efficiently. I was signposted to a very helpful mortgage broker. This helped smooth this quite complex time. I have been kept well informed throughout the process and I was clear what was needed from me to keep things moving. This meant I had confidence that we would get here. I would recommend their services. Best wishes, Moira
Richard James has injected a breath of fresh air into the marketplace. The staff are all keen, reliable and conscientious, and they handle every sale, purchase or letting in an entirely professional manner.
I have five grandchildren in Swindon and it was lovely to work with people who really understood how important it was for me to be in the right place, not just for me, but for all of my family too.
I would highly recommend using Richard James Estate Agents for selling your House, they have supported me through the whole experience, as I had never sold a property before and was innocent, in not knowing what my next step was through the Sale. Deb in the Sales Progression Team was an ‘absolute Gods-send’ in all of my Experience
The team at Richard James helped us all the way through the process, including the negotiations and finalising everything: the stress of moving was just taken away.
Richard James have been managing my properties for some time, I have always found them to be very professional and knowledgeable.
It was a difficult journey at times but with your unyielding support and incredible wit combined with Alisons wonderfully calming voice and humour, it made the whole experience one to remember and we couldn’t recommend you both enough to your current and future clients.
The Richard James team supported me in the sale of my property in Calne, I found them professional and very knowledgeable, I would highly recommend them as a very efficient estate agent.
I recently purchased a property through Richard James and was very impressed by the professional service provided by the whole team, in particular Ellis Smith. I can’t thank him enough for all his help and reliability throughout the purchase of my house. Despite all the problems, my constant phone calls and emails, he always made the time to go above and beyond his call of duty. I can’t praise him enough and will certainty be recommending Ellis and Richard James Estate agents to any of my friends and family who might be mad enough to want to move house. Thank you again.
We have been in the market during 2017 and early 2018 to purchase a property. During the process we found Richard James to be proactive and efficient at all times and in all circumstances. They were aware of our requirements and did not offer any properties that fell outside of the parameters set, which we found refreshing. We would recommend them as clearly professional estate agents, and worthy of their hire.
Approachable, friendly, proactive agents who communicate and get things done. Very happy with Richard James.
From the first viewing of the property with Anthony i could not of been happier with the service , it was made so simple from them keeping in touch with me the buyer , going the extra mile when buying a property is stressful enough, there was none of that with the north swindon office and would not hesitate in using again. once again thankyou for the service provided and making it a pleasure doing business with you, regards Andy
All the staff we have dealt with have proved to be very helpful and efficient, they have been knowledgeable with any questions weve had.
Always provide an excellent service, there when I need them and have built up a good relationship with the team over the years.
Sue and I would like to thank all of the staff at Richard James. Between them they kept our chain together. We initially sold within 4 days of going on the market back in March 2018. This however fell through twice. (No ones fault) They worked hard to find us a new buyer at the beginning of June and our chain of 8 properties finally completed on 18th October. I put the success of this move down to one significant fact. We used a local, traditional Estate Agent. I cannot emphasize enough the advantages of being able to deal with your agent face to face if you need to. On numerous occasions throughout this process our patience was tested by others in our chain. The progressions team worked flat out to keep me up to date with any issues. They held our chain together with all the skill, diplomacy and experience that comes from a best in class estate agent. We would not hesitate in recommending Barry, his team at Shaw and the amazing and often unsung hero's Chelsea and Jo (Progressions team) who helped us keep our sanity. Make no mistake, Richard James are the go to estate agent in Swindon. I will be completing individual testimonials in due course.
Selling our home through the Richard James Wroughton team was just as we expected. From valuation to offer, they were clear, transparent and honest with us, always communicating even through the uncertainty of Brexit.They delivered a really high level of service that we did not get with our previous agent. Ross, Fredy, Callum and Grace kept in constant touch about viewings and the feedback which seems to be rare with estate agents.However Richard James came into their own once we accepted an offer. Hayley was our point of contact and all I can say is WOW!Hayley was not only excellent at keeping us up to date but more than that, she supported us with the whole chain which ended up being 10 properties. She chased others agents who literally didn’t know what was happening with their own sales, she constantly liaised with all the solicitors some of which were out of area and she made what was a difficult process much smoother for us.She thought out of the box to help resolve queries, she was professional and she was always proactive in her actions and far exceeded her job role and we literally cannot thank her enough. Without her dedication we would not have exchanged so quickly - a really heartfelt and huge thank you Hayley.”
The attention that we received from Richard James concerning the selling of our house and the buying of another property has been outstanding. They have kept us up to date with everything that has happened. Even during times when things are progressing in the background they have stayed in contact with us and re assured us through the whole process. Nothing is too much trouble and the communication has been exemplary. Richard James has certainly made this process stress free and almost enjoyable!
I have sold 2 houses and bought one this year, all through Richard James and the whole team has been fantastic. From the initial meeting and valuation with Alex, who explained the whole process to Paul who has been brilliant. Without Paul I don't think we would have found our next house , he totally understood our requirements (better than we did) and his personal service found us exactly what we were looking for. The progress team, Chelsea and Olivia were amazing.. always knew where everything was at and always available, could not have asked for more. I would 100% recommend using Richard James, no hesitation.
Our experience with the royal wootton Bassett office has been nothing but positive. Our first contact was with nikki who is the happiest and bubbly professional you could want to meet. Alex was our next point of contact and he was a very knowledgeable professional. However, our main reason for choosing to leave this review was the amazingly good, caring, understanding voice of sanity in the midst of the cacophony of madness that is CHELSEA parr. We truly believe that without the tireless efforts of chelsea, we would of given up and stayed put. Even though they were our vendors agents nothing was too much trouble. We would happily highly recommend the entire staff.
Amazing service from the Stratton branch who looked after the sale of my house. The whole team were professional from the start right up to completion with great communication from all involved and a big shout out in particular to Nick and Georgia ⭐⭐⭐⭐⭐
My wife and I would like to express our thanks to Yasmin and her team, at the North Swindon office for working so very hard to sell our house. We sold within 4 weeks of putting our house on with them and, in that time, have had a fairly constant stream of viewings. Yasmin has been in constant touch with updates and feedback and has worked tirelessly long hours to make our sale happen. Yasmin's team have been equally hard working and highly professional at all times. This is the second time we have used them in the last few years and we would have no hesitation in recommending Richard James to anyone who is looking for a great service.
Very pleased with the service i had from Alex, Nikki and Emma at Royal wootton bassett when selling the house. their approach was both thorough and professional. without their help I don't believe i would have achieved the sale.
Absolutely joy to deal with Richard James especially Jo costin and Hugh Sutcliffe on purchase of our new property. Very professional and very efficient in sorting everything out for us and the support Jo gave was amazing. Always replied swiftly and nothing too much trouble. both were a Pleasure to liaise with.
I purchased a house from Hugh at Richard James in November 2019 and was really impressed with his professionalism. He listened to my needs - which changed as the search went along, but more than this he understood from my personality exactly what property I would find attractive. Therefore, not a lot of time was wasted taking me to properties that were not appropriate. As someone with little time on their hands, I really appreciated this and despite my talking to other agents, in the end Hugh and Richard James came up trumps! I am now happily ensconced in my new home and would not hesitate recommending Richard James to anyone going through the buying process.